Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Browse to Backend -> Extensions -> JomSocial -> Configuration -> Privacy and set privacy as you like, then save and click reset button so it will sett all user settings like global one.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
I have done the steps outlined, but on the registration page the drop down next to the profile fields are still all set to public by default (the small world icon)
We are collecting private information like passport number and date of birth which must always be set to "only me" by default.
change $selectedAccess = 0 from 0 to 40 like this: $selectedAccess = 40. This will select "Only me" by default.
(WARNING! Core file hack! Please, make safe copy of edited file. It means also that this file will be overwritten during upgrade, so please make a safe copy of customized file as well. Some core hacks could not working with future JomSocial releases and/or cause issues that will be not supported)
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you