Hi Jomsocial, Just having a little problem with the Community Friends Location App at the bottom of the profile pages, it seems to happen on all profile pages.
I am currently using the JF Social template by JoomForrest. I have disabled there jomsocial template but i still get the same blank map.
Hi, Neil.
You hold a JomSocial PRO license so only ONE domain is supported.
Your supported domain is: wingchun-kungfu.co.uk
And you request support for: thewingchunsocialnetwork.xyz. As it is different domain, support will be not provided for it.
Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here:
www.jomsocial.com/forum/billing-issues
After your domain change request will be accepted, please, edit your first post here and provide working administrator credentials.
Then update this thread (notice if thread status is changed to "Pending Support") so I'll know that we could proceed.
And how long will that take?
I have 3 days of support left! And i have tried to update my domain twice now in my account setting. In fact as soon as changed my domain name i came here to update it and now you say i have to make a public post on your forum!
Surely this i a error in the system and should be fixed with out the aid subscription support?
Many thanks neil
Hi Michal, The domain name has now been changed to thewingchunsocialnetwork.xyz.
Is it ok if you look into my problem with the blank friends location app on the jomsocial users profile page.
You can login to resisted account using
<removed for security reason>
Regards Neil
Hi, Neil.
It usually takes about few hours after request is posted on forum (if it's valid).
Users can't change domain by them self - too many of them ware abusing this, so in a fact we ware supporting not one domain but as many user had them (3-5) - they ware constantly switched. So now change is possible but after valid request.
So please, post a domain change request first.
Hi Michal Dluzak,
I posted 12 hours ago to tell you that my domain had been updated! It was updated by Ricardo. Post
www.jomsocial.com/forum/billing-issues/23302-change-domain
.
Many thanks Neil
Hi, Neil.
I tested this feature on your site and I can't confirm your issue:
prntscr.com/5yi0sf
I created new user and entered valid address.
Then become friends with "jomadmin" and location is displayed in module.
thewingchunsocialnetwork.xyz/index.php/w...394-jomadmin/profile
Maybe Google is blocked in your current location (a well known issue in China)?
Hi Michal, Thanks for looking into this for me. Yes i can see it's working for you.
I'm setting the country to United Kingdom which shouldn't be blocked from google.
I'll try making a few fake users from different country's and see what happens.
I'll post back here when i have an outcome.
Many Thanks Neil
Hi, Neil.
Ok, feel free to test it.
I mean that Google may be blocked as service in certain country that your in right now (or using certain IP). E.g when you're in China you'll be not able to display Google Maps. Not that you add UK address in profile fields.