Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

registration email not sent

11 years 9 months ago
  • SH's Avatar
    Topic Author
  • SH
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi Guys

Hm, I just discovered that the registration email is not being sent to the users after they register with the site. As a result, they don't have the confirmation link to complete the registration... The ramification is obvious.

This site used to have CB2.0.4, but it was replaced by Jomsocial because of the tighter integration b/n Guru and Jomsocial. But the site has really been acting up since CB was removed.

Please help. Thanks!

SH

11 years 9 months ago
  • SH's Avatar
    Topic Author
  • SH
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired

Actually, the entire registration/login process is broken.

Right now, when I tried to login from both a login module and jomsocial tool bar, I get the error message:

www.clinicalahm.org/index.php/component/comprofiler/?view=login

The comprofiler is CB, which has already been uninstalled… But the system kept going back to it. I must be missing something obvious, but can't figure out what.

Please help. Thanks!

SH

11 years 9 months ago
Licenses:

Hi,

the issue related with sh404SEF component. at URL manger you can still have a look CB on it. so it will redirect to CB url.
please contact sh404SEF support for more assistance.

Regards

11 years 9 months ago
  • SH's Avatar
    Topic Author
  • SH
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired

The problem is that 404SEF is not turned out. See attachment.

I am consulting SH404SEF as well. But if the component is switched off, it shouldn't have the effect. I also deleted all URL pertaining to comprofiler, but it's still not working.

Please advise what else to look into.

Thx,
SH

Attachment sh404sef.jpg not found

Attachments:
11 years 9 months ago
Licenses:

Hi SH,

could you please provide me phpmyadmin/cpanel access detail? I need to have a look at your database. It might be from there, because "dirty records" still stored old configuration.

FYI: put any credentials information by editing your first post at this topic. put it under site info form

Regards

11 years 9 months ago
  • SH's Avatar
    Topic Author
  • SH
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi Albertus

The system is fixed and is now working properly. I can't really recall what exactly I did to clear it, but starting with a clean slate definitely helps.

Thanks,
SH

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW