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State & Country do not appear on the Edit Profile page

10 years 4 months ago
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Subject: State & Country do not appear on the Edit Profile page when published and visible are enabled for registered users

Issue: The State and Country are set as required fields but do not appear on the page itself, causing problems when registered users attempt to save the page after editing there profile.

Resolution Requested: Fix issue where these fields are not present on the page as needed for all users, not just System Administrators.

Testing Comments: Tested in Google Chrome (latest version), Firefox (latest version), and Internet Explorer 11. No errors appear when navigating to the page through the Console. Reviewing the PHP / HTML, these fields are missing from the code and could be an oversight. Also checked to ensure that the template did not cause a problem with these rendering.

10 years 4 months ago
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Additionally, when the State and Country fields are marked as required, the edit profile page does not enforce the requirement and allows the user to save anyway with missing required data.

10 years 4 months ago
Licenses:

Hi Stephen,

I cant access administrator page by using login detail from site info. please edit your first post at this topic to make correction for site info/credential information.

seem your issue related with 3rd party conflict

Regards

10 years 4 months ago
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Checked creds provided and they are working as expected.

10 years 4 months ago
Licenses:

Hi Stephen,

still cannot:





you can resend the credential to my email This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards

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10 years 4 months ago
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Sorry, I checked the creds again and it was off by a capital. I missed it before. They should be good to go now.

10 years 4 months ago
Licenses:

Hi Stephen,

at Edit Profile page State and Country filelds are appear. I cant find any issue with it.
I missing something?

Regards

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10 years 4 months ago
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Logging in as a Registered User is where the problem exist. See screenshots below. Additionally I have updated my login information above with creds to access the site as a registered user.

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10 years 4 months ago
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Hi Stephen,


because this issue cant replicate at my test site. could you please provide FTP access detail? by editing your first post at this topic. I need it for debugging purpose.

Regards

10 years 3 months ago
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FTP account information has been provided in the first post.

Stephen

10 years 3 months ago
Licenses:

Hi Stephen,

please edit those fields (state and country) from jomsocial backend. and set visible from Admin Only to All.

Regards

Moderators: Piotr Garasiński
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