Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

User-Profiles can't be saved

11 years 10 months ago
Licenses:
JomSocial Expired

I'm new JomSocial and I' experiencing a problem. A user of my community informed me, that in the frontend he can fill in the fields in his profile (edit-profile-area), but when cklicking the save-button, nothing happens. No massage is shown and data are not saved and not shown in his profile.

What can I do to fix this problem?

11 years 10 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Stephan,

I see you have lot of css and javascript error on your Joomla template, and make some of Jomsocial functions are broken. Please you choose another template or fix it and discuss it with your joomla template designer.

Anyway, I try this issue on default template, and everything is working fine.

thank you!

11 years 10 months ago
Licenses:
JomSocial Expired

Hi,

thanks a lot for your answer and your help.

After trying another template, now it works!

Thanks again and I wish you and your families a merry christmas :-)

Bye

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW