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Website is not sending e-mail notifications for friend requests

11 years 11 months ago
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When someone is adding a friendship request or accepted a friendship request (and some othere email notifications) the website don't send a email notification. The message isn't also appear in the email queue and all the private settings are ok.

Email notifications for a received message is working, but some other like friendship request isn't.

11 years 11 months ago
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Hi, Pedro.

It seems that friend request doesn't ends with email. Notification and request is displayed in toolbar... but that's all.
I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
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11 years 11 months ago
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Thanks, my support period is over in 4 day. Of course i buy a new license but hopefully u can find a fix for this soon.

11 years 11 months ago
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Hi Pedro,

I cant do anything with that FTP acceess level. only can read. I need to write permission too for debugging purpose.

Regards,
Albert

11 years 11 months ago
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Hi Albert,

Thanks for your answer. I know this, site owner is apache now. But if I reset the owner to 'admin' joomla! itself have now acces to writeable files and maps, even if they are 755. Put them on 777 is a huge security risk. Do you know a simple solution for this issue so that i can give good ftp acces?

Thanks!

11 years 11 months ago
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Hi Pedro,

here some options:
1, you can reset the owner to "admin", after I finish investigate this issue you can changing back to 'apache'
2. or you can install Akeeba backup at joomla backend. I will download your site to make local copy.

Regards,
Albert

11 years 11 months ago
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Ok thanks, I've installed Akeeba backup for you. U can make a backup.

11 years 11 months ago
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Hi Pedro,

sorry, I need super user access level.
user: nel is not super user so I cant make any backup using Akeeba.

sorry for this inconvenience

Regards,
Albert

11 years 9 months ago
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Sorry for my very late reaction. Can we continue to find a solution for thjis problem?

Nel is now a superuser. Thanks!

11 years 9 months ago
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Hi Pedro,

I need to make local copy first, by using akeeba backup. but I cant access your backend. invalid login detail.
could you please check again about that? username and password are case sensitive

please edit your first post at this topic. to make any update about site info detail

Regards.

11 years 9 months ago
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Done!

11 years 9 months ago
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Hi Pedro,

try this solution:
edit /components/com_community/libraries/notification.php at line 154, change the code from

case 'friends':
to
case 'friends':
  $sendIt = true;
  break;

Let me know the result.

Regards

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11 years 9 months ago
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Hi Albertus,

I changed it at line 147 and it's working now! Thanks.

Is this a general bug or just in my case? How does this happen?

11 years 9 months ago
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Hi Pedro,

its not a bug. the case only at your server. seem server "issue", but I dont know the main problem. maybe from server configuration.

only server support know about this. you can ask them for detail.

Regards

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