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Problem of "Invalid token"

9 years 5 months ago
  • linda's Avatar
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  • linda
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We still have the Invalid token problem. It shows a blank page with words of "Invalid token" after a user login and also admin login.

It happens often.

We have tried many different browner and it is not the issue related with browser.

Can you please check?

Attachment 1001_1.jpg not found

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9 years 5 months ago
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Hi, LInda.

Could you elaborate? When it happens? Are there any steps so I could replicate this issue on your site?


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9 years 5 months ago
  • linda's Avatar
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  • linda
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It happens often and sometimes once per a few days. If I use it for 20 times and it happens for 3 or 4 times.

It heppens when I login sometimes.

How you could test it?

9 years 5 months ago
Licenses:

Hi, Linda.

That's why I'm asking you to describe circumstances in what this issue occurs... so I could test it.
Invalid token issues are related with session issues - when your session token is already created and stored in database but you - for some reason - try to create another session (log in again). So please, pay attention to details WHEN it occurs...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
  • linda's Avatar
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  • linda
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  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

Hi Michal,

It just happens now. It is the 1st time I login today. It really happens very often.

It happens when I login no matter from the website or from the back end.

Can you test it?

Linda

9 years 5 months ago
Licenses:

Hi, Linda.

I can't replicate it and this is rather Joomla! issue.
You can find solutions in Google:

www.camcloud.com/blog/how-to-solve-inval...en-error-with-joomla
stackoverflow.com/questions/18971468/joo...-invalid-token-error


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

Why you could not solve the problem then you just say it is Joomla! issue?

If it is Joomla! issue everyone who use jomsocial should have the same problem.

Can you please be more helpful?

Probable cause of "Invalid Token" :
1.session in Jomsocial back-end store for token has shorter time limit.
2.parameter posted those have mixed identity key.
3.components of Joomla that does not compatible.

Please give us professional product environment suggestion.

Thank you!!!

9 years 5 months ago
Licenses:

Hi, Linda.

I already checked your site and couldn't replicate it. Maybe I just spent not much time as you. And it happens after some time.

As you can see in Google a lot of users have this issue in Joomla! and it often depends from server or Joomla! configuration.
If this is a JomSocial bug then we'll have a lot reports like yours.
But in lats 3 months your report is... second one (first one has invalid token due to domain misconfiguration).
So this is not related with JomSocial.

JomSocial uses the same session token as Joomla!

Links I provided you already contain fixes.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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