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Problem with template after jomsocial 3 upgrade

12 years 1 month ago
  • Mike's Avatar
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  • Mike
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Hi
We previously had jomsocial 2.6 and the custom template was working correctly (please see attached profile.jpg) we upgraded yesterday to jomsocial 3.3.1.4 and now the template is not working correctly (see attached currentprofile.jpg). You can see that the about us section is not being displayed on the profile. Also the Groups page has bigger font and blue text, it was orange before and Events page does not load. Also the top menu and search bar on the website shows out of position on any jomsocial page but is fine on pages that are not jomsocial. Please can you help us on how to set the template the way it was.

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12 years 1 month ago
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Hi, Mike.

There is huge difference between Jomsocial 2.6 and 3.2.14. So your old template may not work, has or cause display issues.
Your template is 3rd party so you'll need to contact with developer who created it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 1 month ago
  • Mike's Avatar
    Topic Author
  • Mike
  • Offline
  • Fresh Boarder
  • Posts: 20
  • Thank you received: 0
Licenses:
JomSocial Active

Ok thanks we will work on the new template to see if we can make it look similar.

Just a few questions

1. How do we make the "about me" show by default when we click on a profile rather than having to click on the "about me" link?
2. which file do we change to move the avatar to the right of the screen?

Thanks

12 years 1 month ago
Licenses:

Hi, Mike.

Please, ALWAYS open NEW threads for your NEW issues or requests.
Your questions are irrelevant to thread subject.

Nevertheless, read this post: www.jomsocial.com/forum/profile-universa...video-headings#78509
Avatar is displayed in the same file:

ROOT/components/com_community/templates/default/modules/profile/userinfo.php

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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