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Profiles URLs and profle pictures messing up

12 years 1 month ago
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Hey guys ok so I'm not sure where to start with this one some thing is messing up in the Database, Users profile URLs are not corresponding to the actual profile, and now some times the profile picture shows up on some one else account.

I don't know how to start looking to see what is causing the problems. I know there is a customize your URL in each profile but people aren't going to choose another members name its a profession research network from the World Health Org.

what my client hass posted in the Help desk:

Compare the username in the URL with the actual user's name. They are almost always different. Is there a way to fix this?

www.technet-21.org/network/profile/2608-erin-fry

www.technet-21.org/network/profile/1882-samult

www.technet-21.org/network/profile/3135-prevenir98

You would expect the user of this page to be "Erin Fry":

www.technet-21.org/network/profile/2608-eri ...

But it is for a completely different user (Omesh K. Bharti).

Instead, the real Erin Fry's page can be found here:

www.technet-21.org/network/profile/3525-eri ...

This is the same for most members - they have someone else's name in the URL for their page.

Somewhere along the user database must have got messed up. Is there any way to put things back together?



best

Alex

12 years 1 month ago
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HI, Alex.

Please, edit your first post and add MyPHPAdmin credentials.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alex
12 years 1 month ago
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appriciated

you should have what you need

12 years 1 month ago
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Hi, Alex.

In database for user:

Omesh K. Bharti

is stored:

2608:erin-fry

So this is exactly entered in user profile. Number is certain user ID.

In a fact each user can be reached only using ID and a - sign. anything what is after - sign doesn't matter at all. So you can reach our user like this:

www.technet-21.org/network/profile/2608-pampalini-the-hunter

and like this too;

www.technet-21.org/network/profile/2608-

or:

www.technet-21.org/network/profile/2608-omesh-k-bharti

But link displayed in JomSocial is taken from database and only some profiles have messed up aliases. For example this one is fine: www.technet-21.org/network/profile/2851-michel-zaffran .

So something or someone or user changed their aliases. Changed aliases are stored in database and system displays what he have in db.

I see 3 solutions for that issue:

1. You'll ask your users to fix their aliases in Profile -> Preferences -> General
2. You fix aliases manually in database in table _community_users
3. Or you ask someone skilled to write a query or php code to recreate aliases in db automatically.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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