Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Profil Picture of events

12 years 2 months ago
  • Andi's Avatar
    Topic Author
  • Andi
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired

Helo

Since the new update of jomsocial the profile picture of an event couldn't be set or changed. The Pop-up which opens has just empty content.

Thanks and best regards

Andi

Attachments:
12 years 2 months ago
Licenses:

Hi Andi,

I need your super user access detail. by editing your first post at this topic. and put it at site info form.
if you can't find it. you can send me via PM.

this issue can because 3rd party plugins or server configuration. please make sure open basedir at php configuration is disable.

Regards,
Albert

12 years 1 month ago
Licenses:

Hi Andi,

what is you correct domain? because the administrator user not valid for me.
please edit your first post at this topic and put it an credential information at site info form.

Regards,
Albert

12 years 1 month ago
  • Andi's Avatar
    Topic Author
  • Andi
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired

Sorry, forgot to add the correct domain:

web515.login-14.loginserver.ch/Joomla/

Best regards

Andi

12 years 1 month ago
Licenses:

Hi Andi,

here the error message:

Access denied by security policy

Your request is blocked by a security policy rule.

Please contact the support team, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

the problem at server it self. please have a look at server error log for more detail. I think this is related with security things. I hope the server support can put some exception.

Regards,
Albert

12 years 1 month ago
  • Andi's Avatar
    Topic Author
  • Andi
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired

Thanks for your support.

I send the error message to my hosting provider.

He asked if you can send the hole error message?

Best regards

Andi

12 years 1 month ago
Licenses:

Hi Andi,

that the error message from ajax request. for hole error message, maybe you can find it at server error logs. please ask your hosting support how to find it. because depend with the hosting it self.

Regards,
Albert

12 years 1 month ago
Licenses:

Hi Andi,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW