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Sorry, the system needs a proper id to process error via Photo Albums

12 years 2 months ago
  • Arthur's Avatar
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Steps to make this error appear:

1) Create a new album
2) Send photo to album.
3) Once done, view album. Make a comments and likes on album (not photos within)
5) Verify new album on activity wall.
6) Go back to new album. Delete entire album.
7) Visit activity wall again

Empty albums shows on wall. If clicked it will take you to an error message saying "Sorry, the system needs a proper id to process."

This is similar to my other issue here: www.jomsocial.com/forum/profile-universa...g-photo-albums#97176
But this time it's the album itself.

I created error on your demo site:

awesomescreenshot.com/0873cx2hfe
awesomescreenshot.com/07d3cx297f

12 years 2 months ago
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Hi, Arthur.

Run cron job: Backend -> Components -> JomSocial -> Monitor -> mail Queue -> Execute cron (button upper right).
This action clears remaining photo and entries on wall.


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12 years 2 months ago
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Is this the fix for this? Or just the ability to manually do it? (Which I don't wanna do manually)

Update: I did what you said and it did not remove the problem. Video shows:
picturemeclubbing.smugmug.com/Other/Vide.../n-R4H7k/i-fm2pvpQ/A

12 years 2 months ago
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Hi, Arthur.

I tested it again and it seems that you're right.
I did something wrong when tried to replicate it for the first time.
I report this to our developers.


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12 years 1 month ago
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Any solutions for this yet?

12 years 1 month ago
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Hi, Arthur.

No, I'm sorry. Fixing bugs take some times.
I'll update you as soon I'll have a fix.


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12 years 1 month ago
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Hi, Arthur.

Please, upgrade JomSocial to -> 3.2.1.4 and check if issue persist.


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- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
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12 years 1 month ago
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Did not correct the album issue. Still shows empty album on stream.

12 years 1 month ago
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HI, Arthur.

I just tested it:

1. Created and album "Test 5.09.2014) and uploaded pictures: prntscr.com/4jv5ab
2. Then I clicked "like" in album so it appears on main activity stream: prntscr.com/4jv5ej (a bit lower on printscreen you can see stream update saying that photos ware uploaded).
3. Next I deleted that album with entire content.
4. Browsed to main activity stream... and all post related to this album ware gone: prntscr.com/4jv5pt

Could you test it again?

Or did I missed something?


- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
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12 years 1 month ago
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It was two initial bugs. One was if you liked the album, it would stay in the stream after deleting and the second was if you commented on the album. Likes seems to be clearing out. But comments are still left.

12 years 1 month ago
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Hi, Arthur.

Ah! I see. My bad... I didn't noticed it... these are TWO separated issues/bugs... you merged it in one report... so I also created one bug report but missed comment issue.

I confirm it and created NEW bug report.

Please, in future, create separated threads for each issue.

I'll update you when I'll have a fix.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 1 month ago
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Hi, Arthur.

Please, make a safe copy of those files:

ROOT/components/com_community/controllers/photos.php
ROOT/components/com_community/models/activities.php

Then upload content of package to main Joomla! folder.

After you delete photo - run cron job.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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