When a user opens the Global Notifications the 'Comment' link redirects the user to the wrong page when clicked.

Hi Jared,

could you please provide me FTP access detail and other user account (non admin user)

I nee that for debugging purpose.

Regards,
Albert

Hi Jared,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

I'm still trying to get you proper FTP access

Hi Jared,

sure, I will waiting for the FTP.

Regards,
Albert

I edited the original post and added FTP credentials

Hi Jared,

could you please check it again about FTP access, can logged in but when to retrieve the directories listing got this error

Connection timed out
Error:        	Failed to retrieve directory listing

Updated the OP Misc Info Section with the fix

Hi Jared,

I can't replicate this issue. could you please try it again?
it would be great if this issue can happen with user: admin2

sorry for this inconvenience.

Regards,
Albert

I will reopen this again for investigation at another time if it occurs again.