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12 years 3 months ago

#95014

Topic Author
Pierre
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Fresh Boarder
Posts: 38
Thank you received: 0

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JomSocial Active

Hi,
If you click in picture of profile Pierre Cazanga you will see nothing.
Could you help me?
Thanks

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12 years 3 months ago

#95083

Michał
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Moderator
Posts: 13447
Thank you received: 3689

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Hi, Pierre.

It's hard to tell exactly what causes that issue as no error is displayed.
But I bet on low memory size on your server.
I checked and your server doesn't meet our system requirements: documentation.jomsocial.com/wiki/System_Requirements
Please, contact with your hosting provider and ask for upgrading required settings to recommended.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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