Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Hi,
I have had facebook connect set up succesfully for a couple of months and today have just tried to 'login in with facebook' and it does not progress past the first blank pop up screen?
I use to get this blank screen and then a second screen would pop up asking me to confirm that I would like to log in
Please, pay attention where you post your requests. In Pre-Sales Questions should be posted only question before JomSocial purchase. You're not able to enter site credentials here so we had to ask for it.
I move this thread to correct category.
Please, edit your first post then and add administrator credentials.
Also describe what you did before feature stopped to work.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you