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Problems with "Reply Message" after Jomsocial 3.2.1.1

12 years 3 months ago
  • Tahir's Avatar
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Hi.

After i updated my site to 3.2.1.1 today I've got 2 issues with the "reply message" feature.

When i get the notification for a new message i click on it and go to the message page where i can reply.
Now the 1st problem is that there is a X (close) button on top of the page and under the textfield where i type in my reply there is a loading animation which never stops loading. Also my text input field is very thin. If i click on the close button then the loading animation disappears. Look at the screenshots.







2nd problem is the the reply button doesn't work. I found a solution for that here (Dimas solution fixed the problem): www.jomsocial.com/forum/profile-universa...t-work-message#94139

Thanks in advance...

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12 years 3 months ago
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Hi, Tahir.

Please, read this topic: www.jomsocial.com/forum/installation/184...ly-messages-on-inbox

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
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Hey Michal.

I have already did this as i wrote in my first post.

I changed <div class="cStream-FormInput"> to <div class="cStream-FormInput cWall-Form"> and that was the fix for the reply button. So i can reply to incoming messages.

But the other problem which you can see on the screenshots still exist. I kinda have the feeling that you haven't read my post properly.

Thanks in advance...

12 years 3 months ago
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hi, Tahir.

Where I find link to JomSocial on your site?
Also please sent a private message to support user so I could check your issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
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Hi Michal.

I have added site information while creating this topic. Cant you see it? If not i will send it to you or something.

Thanks...

12 years 3 months ago
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HI, Tahir.

Yes, I can see them - I tried to access your site using plain domain.
Now, could you send a PM to support user?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
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Hey Michal.

I can't send to support, can you instead please login as <removed per security reasons>
You can also login with 2 different browsers and send messages. I think its more comfortable for you while testing.

They both are default community member profiles.

12 years 3 months ago
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Hi, Tahir.

Fixed, please check it now.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
  • Tahir's Avatar
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  • Tahir
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Yes it works now.

Thanks a lot.

by the way: did you see the notifications? We had about it in this topic: www.jomsocial.com/forum/modules-plugins-...re-is-a-notification

I made it at my own and its superb. I customized the mod_notify module with the code of the notifications from toolbar. Theres just one thing i couldn't do. The notification count is not on the icon but on the left of the icon and its not red its same color as notification icons. I know its not the right topic but i just want to share this with you. If you think there is somebody who will help me with that then i will create a new topic.

Thank you again.

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