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Add Reply not working after udpate to JomSocial Professional 3.2.1.1

12 years 3 months ago
  • shaun's Avatar
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  • shaun
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When I hit add reply in private messages the button just turns blue and nothing posts. This happened after udpate to JomSocial Professional 3.2.1.1. This is an urgent issue for us, thanks in advance for your help.

12 years 3 months ago
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Hi, Shaun.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
Licenses:

Hi, Shaun.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

Also FTP credentials.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: shaun
12 years 3 months ago
  • shaun's Avatar
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I added the info to my first thread.

Some people can reply but I can't.

12 years 3 months ago
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  • shaun
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I looked at it further and when I click the Add Reply button I get the in inspector:

<button data-action="save" class="btn btn-primary btn-small" disabled="disabled">Add Reply</button>

Not sure if this helps.

12 years 3 months ago
  • shaun's Avatar
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  • shaun
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Any update on when this will get looked at?

12 years 3 months ago
  • shaun's Avatar
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www.jomsocial.com/forum/profile-universa...t-work-message#94139

This fixed it!

Moderators: Piotr Garasiński
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