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Nothing to see in "About me"

10 years 9 months ago
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Hello,

sorry about my english ... - when i clic (on my site (localhost)) on the link "about me" in the profile (here your´s demo.jomsocial.com/tyrone/profile.html# ), there is nothing to see. No Informationen "about me", it is without anything, but the field is very long and white. A bug or a mistake in the configuration? Any Idea? Please help. Thanks.

10 years 9 months ago
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Hi, Bernd.

We can't help you if your site is on localhost. Please, read our support policy: www.jomsocial.com/support
Helping in blind has no use. Please, upload your site to working server so I could take a look.

but try to select with mouse cursor empty content... maybe text is just white?

- Instead of saying: 'it's not working', explain the problem in detail.
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10 years 9 months ago
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Hi Michal,

thanks for Answer. Text is not white, text is missing. i think, after first Update from jomsocial i see at first this problem. Please look on my Test-Site

.../test/index.php/netzwerk/972-jennifer-wilke/profile

and "Über mich"

10 years 9 months ago
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Hi, Bernd.

I checked code - data is there but hidden because css... It could be caused by your template but I don't have access to your backend to check it...

You can bring it back by editing this file: ROOT/test/components/com_community/templates/default/css/style.css
Comment ore delete this:

overflow: hidden; in class: #community-wrap .collapse line 420.

After that you should see: prntscr.com/43m9nm

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Bernd
10 years 9 months ago
  • Bernd's Avatar
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  • Bernd
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Hi Michal,

it works!! Great help, many many thanks!!!

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