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Can not approve friend request on Safari, Mac OSX.

12 years 3 months ago
  • Cheryl's Avatar
    Topic Author
  • Cheryl
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  • Posts: 72
  • Thank you received: 2
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JomSocial Expired

Hi,

The button "Approve" can not click able in pending approve friend page.
I have so many member report this problem. This problem seem that occur only Safari on Mac OSX.
Currently, I can not create account on your demo page to confirm this problem. Please check you demo page.
Reproduce step.
1.User A send a friend request to user B.
2. User B access to pending approve friend page and click to "Approve".

Please help me confirm this.
My Jomsocial is 3.2.0.5 and I don't know whether this problem is fix on your newest version 3.2.1.
We are in the promotion period so please help me fix this problem asap.
BR.
P/S: It seem that the process html tag in Safari have a little different from other browser. There are some other tag overlay button area to click. Please help me check.

UPDATED:
This bug also occur on friend notification.

12 years 3 months ago
Licenses:

Hi Cheryl,

could please provide me administrator and FTP access detail? I need that for debugging purpose. Jomsocial demo site using 3.2.1 and I found no problem with "approve".

maybe you template causing it. but I need login detail first.

Regards,
Albert

12 years 3 months ago
Licenses:

Hi Cherly,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

12 years 3 months ago
  • Cheryl's Avatar
    Topic Author
  • Cheryl
  • Offline
  • Fresh Boarder
  • Posts: 72
  • Thank you received: 2
Licenses:
JomSocial Expired

Hi Albert,

Because this is very important, I have my developer fix this problem by modified a little css for this problem.
They work well and we have plan to upgrade to the newest version of Jomsocial after 2014/07/31.
We will let you know if this problem still occur.

BR.

12 years 2 months ago
Licenses:

Hi Cherly,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

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