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Sign in problem

12 years 3 months ago
  • eddiez's Avatar
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  • eddiez
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Hi dear

1
i signup to my website social ( call unotification ) successfully

event Forgot password? Forgot username?

Massage
reminder successfully sent. please check your mail.

I checked to my email i didn’t received

2
every time i sign in successfully and always have lightbox popup ask me to sign in
again when i click close on lightbox and then i had to sign in again

3
when i sign in successfully and then i click to another page
-Error sorry User ID not found.
it’s time out
i had to sign in again

please help


thanks and regard

12 years 3 months ago
  • Paul's Avatar
  • Paul
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Hi eddiez,

What you describe sounds like there is a session / cache problem with your browser, can you close all browser windows clear the cache from your browser then try again.

If this doesn't help please reply and tell us the bowser and version you are using and if possible a screen shot so we can look into this further

12 years 3 months ago
  • Paul's Avatar
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Hi eddiez,

What you describe sounds like there is a session / cache problem with your browser, can you close all browser windows clear the cache from your browser then try again.

If this doesn't help please reply and tell us the bowser and version you are using and if possible a screen shot so we can look into this further

12 years 3 months ago
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Hi dear

it's still problem

and i test
I register to my joomsocial they said check you email to activate
i still didn't get email for my joomsocial
please help

thanks regard
eddiez

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12 years 3 months ago
  • Paul's Avatar
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Hi,

I have manually activated your account can you please try now, this issue should be fixed now.

12 years 3 months ago
  • eddiez's Avatar
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Hi Paul
How you doing thanks for answers
I don't understand what you mean
have manually activated your account can you please try now, this issue should be fixed now.

is still problem

1 when i login to my account and then lightbox popup and then i click to close on corner of the lightbox on red cycle i mark
and then they to another website page .

2 I login again successfully but when i click photos page the said can't user ID

3 how do i Know email activate
and i test
I register to my joomsocial they said check you email to activate
i still didn't get email activate
how can i setup

please help

Thanks and regard

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12 years 3 months ago
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Hi Eddiez,

In your first post it appeared you were having an issue with login into your jomsocial account on our website. Now it seems you are having a technical issue on your own site . I will move this post into pour support forum and our support staff can help you further, can you please edit your first post and add site access details then reply once you have done this

12 years 3 months ago
  • eddiez's Avatar
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  • eddiez
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JomSocial Expired

Hi Paul

1
when i login to my account and then lightbox popup and then i click to close on corner of the lightbox
and then they to another website page .

2
I login again successfully but when i click photos page the said can't Find user ID

3 how do i Know email activate

my site access www.ufasteddiez.com

thank for please help

12 years 3 months ago
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Hi.

Edit your FIRST post, then you'll see additional fields.
Add site credentials to them... don't post any credentials in post content...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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