Hi,


Specific user can't change the cover photo.

Example:
Step 01; Upload the cover photo.

I can see the new cover photo for an instant.

Step 02; After checking the other page and go back to the profile page again,
the new cover photo disappeared and the old photo appears.
pazdra.yinbit.com/hana/profile.html


When I use a specific user ID, this problem occurs.
How can I fix this issue?


OCCURS
======
Joomla 3.3.1 + JomSocial 3.2.0.6 on Chrome, Firefox, etc..

TEMPLATE
======
YOOtheme Digit Theme

OPERATING SYSTEM
======
Windows 8

ADDITIONAL INFORMATION
======
I just use JomSocial.
I don't install other components.


Poteto

Hi Poteto,

This issue only happens on that user, right? can you provide me the phpmyadmin access, please? there is something wrong with that user parameter.

thank you

Hi Dimas,

>This issue only happens on that user, right?
Yes.

>can you provide me the phpmyadmin access, please? there is something wrong with that user parameter.
I added the phpmyadmin access info. in the Misc information area.

Could you teach me how I could fix this kind issue by myself in the next time after you checking and fixing this issue?

Thank you.
Poteto

Hi Poteto,

I still dont know where this issue come from, but i need inspect this issue further.

anywya, your cpanel access is not working also can you provide me FTP access, please?

thank you

Hi Dimas,

>your cpanel access is not working

Really!? I just checked and thing it's working.
Anyway, I just added the FTP access info. in the Misc information area.

Thank you.
Poteto

Hi Dimas,

Today, I checked other accounts and realized that some accounts have the same issue.

pazdra.yinbit.com/news/profile.html ...This user ID have the same issue.
pazdra.yinbit.com/hana/profile.html ...This user ID have the same issue.

pazdra.yinbit.com/588-hiri/profile.html ...This user ID is O.K. I can change the cover photo.
pazdra.yinbit.com/webmaster/profile.html ...This user ID is O.K. I can change the cover photo.

Thank you.
Poteto

Hi Poteto,

Oh you are using version 3.2.1_sprint1, that is not our official package and you will find some bugs there, can you update to the stable version 3.2.0.7, please?

thank you

HI Dimas,

Actually, I installed JomSocial 3.2.0.6 version, not version 3.2.1_sprint_1.
I got the patch files and installed them manually as follows.
www.jomsocial.com/forum/bugfixes-and-upg...to-jomsocial-3-2-0-6

The following file is the one I installed .


Anyway, I just installed version 3.2.0.7 !
But I still have the same issue...

Thank you.
Poteto

Hi Poteto,

Your issue is really weird, not sure why this issue happens, but i already fixed this issue by adding some codes inside this file components/com_community/libraries/user.php, find comment "// hack solution ///"

If this issue happens in another Jomsocial, please you apply that code again.

thank you

Hi Dimas,

Thank you very much for your wonderful support!
I could upload the cover photo, the function is working well!

Could you take a look about the re-position cover function?
Upload function is working well, but re-position icon disappeared...

Sincerely yours,
Poteto

Hi Poteto,

I just look at it, and the position button is there, hover you cover, please...

Hi Dimas,

>I just look at it, and the position button is there, hover you cover, please...

Yes, that ID is OK.

But the ID that had the issue doesn't show the position button.
pazdra.yinbit.com/hana/profile.html

Poteto

Hi Poteto,

Please check again, should work fine now.

thank you

Hi Dimas,

Thank you for your support!

The re-position function is working perfectly!

Poteto