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Can not apply including field setting when setting for individual profile.

12 years 3 months ago
  • Cheryl's Avatar
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  • Cheryl
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Hi guys,

Reproduce steps:
1. Go to Profiles/Multiple Profile.
2. Click to a profile.
3. Go to "Fields" tab and set a field from Yes->No then click Apply.

After click "Apply" page reload but the change is not affected.
I have my developer help me investigate this.
We found an incorrect the logic from line 307 in \administrator\components\com_community\controllers\multiprofile.php

if( !$isNew && empty($fields) )
{
$multiprofile->deleteChilds();
}


This mean if a profile is not new and all fields is not included
->the system will reset all field for that profile is not included any field.
But you lack case profile is existing and there are some included fields.

I don't know this is a bug from Jomsocial or I miss any thing

We are waiting for your response.

Best regards.

12 years 3 months ago
Licenses:

Hi, Cheryl.

You're first person that reports this... and also I can't replicate it on my site (JomSocial 3.2.0.6).

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

This time I need it... I don't even know what version of Joomla! and JomSocial you use.
It seems to be site specific issue.

- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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12 years 3 months ago
  • Cheryl's Avatar
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Hi Michal,

I have just update my site information for you.
Could you please help me investigate?

BR.

12 years 3 months ago
Licenses:

Hi, Cheryl.

I'm sorry but I can't replicate it on your site.
I followed your steps:

1. I went to Profiles/Multiple Profile.
2. I clicked to a profile -("Guest " profile in this case)
3. Went to "Fields" tab and set a field from Yes->No then clicked Save. I marked ALL fields as YES...

And it was saved successfully - you can check it. This profile is inactive so no visitor will see it on frontend.
But it works.
Or maybe this steps apply to certain profile?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
  • Cheryl's Avatar
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Hi Michal,

Currenttly all is Yes.
Please check only top field "Profiletype".

BR,

12 years 3 months ago
Licenses:

Hi, Cheryl.

Ok, I see that they could be set to YES but not to NO...
Please, upgrade to current version -> JomSocial 3.2.0.7 and check if issue persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
  • Cheryl's Avatar
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Hi Michal,

I have just renew Jomsocial to reply you.
Currently, I saw this bug is on your demo page with Jomsocial 3.2.0.6.
In 3.2.0.7, I don't see your change log mention about this.

Please confirm and fix it asap.
Following your logical in source code, I have to turn "No" all then turn "Yes" for each item I want.

BR.

12 years 3 months ago
Licenses:

Hi, Cheryl.

Yes, changelog doesn't mention about this issue... but may fix it.
Please, give it a try. If you don't want to do it on your live site then set a dev site.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
  • Cheryl's Avatar
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Thank Michal, I will try it.

12 years 3 months ago
  • Cheryl's Avatar
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  • Cheryl
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Hi Michal,

After upgrading Jomsocial to 3.2.0.7, This problem is still not fixed.
Please check.

Best regards.

12 years 3 months ago
Licenses:

Hi, Cheryl.

Ok, then please, edit your first post and add PHPmyAdmin credentials. I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 3 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Cheryl,

ok confirmed this is valid bug, and already added to our bug list.

thank you

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