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12 years 3 months ago
  • Martin's Avatar
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Hmmm I found some more banned IP's - thery are now deleted. Please check again - thanks...

12 years 3 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Martin,

Deeply sorry, but still cant accessable

Thank you

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12 years 3 months ago
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Really strange...

When doing support is it normal that you change the back-end language? Because this happens almost daily and I have to change it back manually to Danish.

Do you have access to the front-end? Do you have a colleague somewhere in Europe that we can check of they have access? Just to check if it is a geo issue.

Thank you.

12 years 3 months ago
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My .htaccess file attached - maybe you can see a reason here?


Attachment htaccess.txt not found

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Please log in or register to see it.

12 years 3 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Martin,

I can access your website rght now, I am using connection from Australia and seems working fine there.

I test this issue, tried to send notification for friend request and I get the notification and I can see the record in mailqueue as well.

Thank you

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12 years 3 months ago
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Hi,

Yes, some notications have started appearing again, but not for "new messages". Try sending a friend a message and no e-mail is generated even though the setting are set to this.

Thanks.

12 years 3 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Martin,

I cant access your FTP, do you alsp block the FTP for several countries as well ? Please you open it, to be honest hard for me to inspect this issue.. actually I can use server from Australia but that is very tricky, I very glad if you open your domain for my country Indonesia too.

thank you

12 years 3 months ago
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Hi Dimas

I have no domain geo blocking active at all so this is very strange. I am checking with my host if they can see anything being blocked.

Please stand by...

12 years 3 months ago
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Hi MArtin,

Ok, just let me know if you done with that ;)

thank you

12 years 3 months ago
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Hi

Can you access my font end?

If not, can you access this site: www.cuminum.dk/ ? We are on the same server (ip)

I need to find out if you can get through my hosts firewall or if it is only related to my site.

Thanks

12 years 3 months ago
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Hi Martin,

I can access your website right now, thank you..

I see, you are still using version 3.2.0.6 please you update it to latest version 3.2.0.7 first, if this issue still happens just let me know again.

thank you

12 years 3 months ago
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Hi

Upgrade done - no luck. No e-mail generated al all right now. Sometimes some notifications are working sometimes none of them.

:-(

12 years 3 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Martin,

Please you try execute this query via phpmyadmin :

UPDATE `#__community_users` SET `params` = '{"notifyEmailSystem":1,"privacyProfileView":"0","privacyPhotoView":"0","privacyFriendsView":"0","privacyGroupsView":"0","privacyVideoView":"0","notifyEmailMessage":1,"notifyEmailApps":1,"notifyWallComment":0,"notif_groups_notify_admin":"1","etype_groups_notify_admin":"1","notif_user_profile_delete":"1","etype_user_profile_delete":"1","notif_system_reports_threshold":"1","etype_system_reports_threshold":"1","notif_profile_activity_add_comment":"1","etype_profile_activity_add_comment":"1","notif_profile_activity_reply_comment":"1","etype_profile_activity_reply_comment":"1","notif_profile_status_update":"1","etype_profile_status_update":"1","notif_profile_like":"1","etype_profile_like":"1","notif_profile_stream_like":"1","etype_profile_stream_like":"1","notif_friends_request_connection":"1","etype_friends_request_connection":"1","notif_friends_create_connection":"1","etype_friends_create_connection":"1","notif_inbox_create_message":"1","etype_inbox_create_message":"1","notif_groups_invite":"1","etype_groups_invite":"1","notif_groups_discussion_reply":"1","etype_groups_discussion_reply":"1","notif_groups_wall_create":"1","etype_groups_wall_create":"1","notif_groups_create_discussion":"1","etype_groups_create_discussion":"1","notif_groups_create_news":"1","etype_groups_create_news":"1","notif_groups_create_album":"1","etype_groups_create_album":"1","notif_groups_create_video":"1","etype_groups_create_video":"1","notif_groups_create_event":"1","etype_groups_create_event":"1","notif_groups_sendmail":"1","etype_groups_sendmail":"1","notif_groups_member_approved":"1","etype_groups_member_approved":"1","notif_groups_member_join":"1","etype_groups_member_join":"1","notif_groups_notify_creator":"1","etype_groups_notify_creator":"1","notif_groups_discussion_newfile":"1","etype_groups_discussion_newfile":"1","notif_groups_activity_add_comment":"1","etype_groups_activity_add_comment":"1","notif_events_notify_admin":"1","etype_events_notify_admin":"1","notif_events_invite":"1","etype_events_invite":"1","notif_events_invitation_approved":"+1","etype_events_invitation_approved":"1","notif_events_sendmail":"1","etype_events_sendmail":"1","notif_event_notify_creator":"1","etype_event_notify_creator":"1","notif_event_join_request":"1","etype_event_join_request":"1","notif_events_activity_add_comment":"1","etype_events_activity_add_comment":"1","notif_videos_submit_wall":"1","etype_videos_submit_wall":"1","notif_videos_reply_wall":"1","etype_videos_reply_wall":"1","notif_videos_tagging":"1","etype_videos_tagging":"1","notif_videos_like":"1","etype_videos_like":"1","notif_videos_convert_success":"1","etype_videos_convert_success":"1","notif_photos_submit_wall":"1","etype_photos_submit_wall":"1","notif_photos_reply_wall":"1","etype_photos_reply_wall":"1","notif_photos_tagging":"1","etype_photos_tagging":"1","notif_photos_like":"1","etype_photos_like":"1","notif_system_messaging":"1","etype_system_messaging":"1","postFacebookStatus":"1"}'
Where 1

change this code #__ with your table prefix and dont forget to backup database first

thank you

12 years 3 months ago
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Hi Dimas,

Thanks for this, but...

I feel in no way comfortable editing anything in phpmyadmin myself. Maybe you can help me out? I have edited the first post in this thread and included access information to cPanel (and hereby to phpmyadmin)

Can you help me here, please?

Thanks

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