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Changing to another language other than English, error when editing profile

10 years 11 months ago
  • Juan's Avatar
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Hello,

When switched to another language other than English, we edit profile and try to save it. Then the following error message appears: "Unsaved Profile There are still some errors in the form."

Regards

10 years 11 months ago
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Hi Juan,
I am experiencing login failed problem at your site backend.
Can you check please?
Thanks

extensions.joomla.org/extensions/clients...ies/communities/7608
10 years 11 months ago
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Hello Ashraf,

Please, could you try it again ?

Regards

10 years 10 months ago
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Hi, Juan.

I'm sorry but I can't confirm that: prntscr.com/3tmjj3
I logged in with credentials provided, switched to English, browse to profile, edited profile, entered needed values and saved. no issues on the way.

Error notice indicates that fields ware left empty or with improper values.

Please, try again.

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10 years 10 months ago
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Hello Michal,

The error occurs if you change something in Spanish, English working properly.

Regards

10 years 10 months ago
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Hi, Juan.

Oh, I'm sorry I just missed that in topic title.
Country field in profile caused that trouble so I disablet it.
Now profile save works.

Spanish language file is corrupted. replace it with English one or read this topic and contact with that user. he had similar issue: www.jomsocial.com/forum/profile-universa...e-errors-on-the-form maybe ask him for correct language file.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
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Hi Michal,

I'll follow your suggestions. Moreover, we have seen that (with the Spanish language) the error does not appear if you click on "Account Details" and then "Save". Then the message "Your settings have been saved." but really have not saved any changes.

Regards

10 years 10 months ago
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Hi, Juan.

"Account Details" are Joomla! related fields. Clicking save here will not save fields values in "Account Information" tab.
It will save changes only in current tab.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
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Hello Michal,

I have still the problem with the "Country" field to store the changes in the profile. So, I decided to delete this field from the profile management on the backend of jomsocial and then create a new "Country" field, but now this new field does not appear on the frontend user profile.

Regards

10 years 10 months ago
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Hi, Juan.

It's because you have multiprofile "Personal" so every one on your site uses fields from it... and Country field is not enabled in it :D
Enable it in multiprofile "Personal" and it should appear.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
  • Juan's Avatar
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  • Juan
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Oh, vaya !

Now, not only appears, but can save without problems when in the Spanish profile.

Thanks and regards Michal.

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