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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

I can't remove location from Post.

10 years 11 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

I can't remove location from Post.

--Demo/Jomsocial Community:
Video:
http://tinypic.com/m/i720wj/2

let me know how to fix this issue.

Thank you.

10 years 11 months ago
Licenses:

Hi, MJay.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

I added the credentials.

Please check out and let me know.....

You guys are having the same problem in the Jomsocial.com/community

10 years 11 months ago
Licenses:

Hi, MJay.

But it works :D
Even on your site:

1. Create post with location and post it prntscr.com/3r1w6t
2. Click to remove location
3. Confirm prntscr.com/3r1w9p
4. Reload page
5. Location is gone :) prntscr.com/3r1wbz

Post content is stored in database but displayed via ajax script (asynchronic java script). So after removing location data should be pulled again - that's why you need to refresh page.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Wait so you are telling you guys haven't figure out a way to refresh the page automatically if I user delete the location of a post?
So you expect the user to refresh the page?

That is not user-friendly..

10 years 10 months ago
Licenses:

Hi, MJay.

Let me report this to our developers.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:

Hi, MJay.

Replace this file:
components/com_community/controllers/activities.php
(Maje a safe copy before replace).


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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