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I cant switch the profiletype

10 years 11 months ago
  • Dennis's Avatar
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  • Dennis
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if i try to switch the profiletype it shows "its saved" but in the field its the old entry?!

10 years 11 months ago
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Hi, Dennis.

You mean if you switch profile type in backend?
In frontend there is no such a option I afraid...

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10 years 11 months ago
  • Dennis's Avatar
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yes, of cause in the backend

10 years 11 months ago
Licenses:

Hi, Dennis.

Profile types can be changed and change is saved. But it's not displayed on the members lis and also when edit user drop don list don't show current profile type but is set to first profile by default.

Try to reinstall JomSocial:

0. Make a safe copy of your whole system (files and database)
1. Browse to Backend -> Extensions -> Extension Manager -> Manage
2. Search all extensions using filter "com"
3. Uninstall all JomSocial related extensions
4. Search all extensions using filter "jom"
5. Uninstall all JomSocial related extensions
6. Download latest JomSocial package from here: www.jomsocial.com/component/digistore/licenses
7. Unzip it
8. Install com_community package via Joomla! installer
9. Follow installation steps

And check again, please.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
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  • Dennis
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i reinstalled it as suggested. with no success.
also the profile cant be saved in the backend, it jumps back to origin profile.
here is a screencast: screencast.com/t/4TqSRktgOv

10 years 11 months ago
Licenses:

Hi, Denis.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:

Hi Dennis,

you must enabling multi profiles at Jomsocial backend - configuration - site. as attached:



to get multiprofile value at backend, we using same library for frontend

Regards,
Albert

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10 years 11 months ago
  • Dennis's Avatar
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  • Dennis
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  • Posts: 96
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Licenses:
JomSocial Expired

really curious..., this field was checked before 100% sure
maybe another dev has deaktivated it. but now its working.
even in the user profile, if the user wants to change his profiletype it also didnt switch.
please can you have a look on it?

10 years 11 months ago
Licenses:

Hi, Dennis.

I tested it and it works 100% :)

prntscr.com/3puq4f
prntscr.com/3puq90
prntscr.com/3puqca

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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