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edit profile dont save changes

10 years 11 months ago
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hi,

I edit my profile save the changes, but the information has not changed.

Thanks!

10 years 11 months ago
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Hi, gustavo.

I just edited admin profile and information was saved. When view "Sobre mi" it's displayed as expected.

Could tell me more how to replicate this issue?

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10 years 11 months ago
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hi, is correct

but if you enter not as a superuser does not saves the information.

thanks

10 years 11 months ago
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Hi, Gustawo.

When I try to register or edit profile as a regular user I get error: XIPT-ERROR -
Is it so? Why you didn't mentioned about that?

This issue apply to XIPT extension and not to JomSocial. Have a look on similar issue reported to XIPT developers:
www.readybytes.net/support/forum/jspt-4-...771-xipt-error_html=
Please contact them.

Also you're using outdated JomSocial version. Current version is 3.2.0.5.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
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hi,

yes i´m using an old version because new update dont work, im having a 500 error

10 years 11 months ago
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Hi, gustavo.

So why are you didn't report this?
If you want to upgrade and have an issue - do an upgrade and open new thread to receive support.

But let's return to our issue. Am I right that changes aren't saved because error I mentioned in my previous post?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
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Correct! and the 500 erros es also because of the same extension.

thanks!

10 years 11 months ago
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please close the ticket is not your fault.

10 years 11 months ago
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hi,

i try it in joomla with out the xipt extension and in differnt joomla and jomsocial version and without having different types of profiles and is not saving the profile info. only it does if you are the super user.

try it at crossunu.com

thanks!

10 years 11 months ago
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Hi, Gustavo.

Sorry but I can't confirm it. I created user in backend at crossunu.com and modified it in frontend - without any issues.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
  • gustavo's Avatar
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I made a mistake ment crossmsg.com

in crossunu.com does not ask for password when editing the profile, how can i have that at crossmsg.com

thanks!

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