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Blank popup window while modifying cover photo

11 years 1 week ago
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HI,

when i click on modify cover in my profile the popup window is appearing blank and re-position is also not working. Please tell me the solution.


Attachment modifycover.png not found

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11 years 1 week ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Parag,
I am not seeing any valid url by which i can replicate the issue and assure the support.
Can you please check and let me know.
Thanks

11 years 1 week ago
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site url is: rallynrace.com

11 years 1 week ago
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Hi Parag,
As I am seeing you are using old version 3.1.0.1.
I would suggest you to upgrade with our latest version 3.2.0.1
and before upgrade please have a whole site backup.
Let me know it the problem still persist.
Thanks

11 years 1 week ago
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HI Ashraf,

Could you plz tell me how to upgrade jomsocial. I checked the document but it is for 3.1.

11 years 1 week ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Parag,
It is not a big deal.
Just to download the latest version from our official site download section
unzip the file UNZIP-FIRST-JomSocial Professional.zip and install the latest version "com_community_xxx_3.2.0.1.zip" from extension manager.
See more at www.jomsocial.com/blog/jomsocial32
Thanks

11 years 1 week ago
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Hi Ashraf.

My problem is solved thanks, but after upgrading all the changes which i did are not there. Can i replace by backup files to new version. Or is there any alternate way to do that.

11 years 1 week ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Parag,
Sorry for the late response.
All you need to compare with existing latest one and merge them.
Thanks

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