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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

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11 years 1 week ago
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Is it possible to pull article summary and featured image from a link, when posted to recent activities, such as is done in Facebook, etc. ?

eliteeservices.blogspot.com/2014/04/excl...-in-on-possible.html

11 years 1 week ago
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Hi Joe,
It is possible with our latest version 3.2.0.1
All you need to place the live url at the share box and press "enter"
wait a second and see the action.
Thanks

11 years 1 week ago
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I'm running 3.1 - in the future will there be an automatic upgrade feature?

Thank you - will try this. Our site is forexdomain.net

11 years 1 week ago
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Sorry I'm not clear on how to update - I read the instructions. Do I download the package - or use the Joomla installer? It's not clear.

11 years 1 week ago
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Hi Joe,
You can upgrade jomsocial with both way either with iJoomla Installer or simple download the package from official site download section and reinstall it.
Thanks

11 years 6 days ago
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It doesn't appear to be working. 3 bars are moving - but nothing happens. You can register for the site and recreate the issue. Is 3.2 working?

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11 years 3 days ago
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Hi Joe,
It should work but don't know why it is not working at you site.
It seems some another thirdparty extension may conflict with.
In that case I would suggest you to clone the whole site and place with any sub folder or sub domain
so that we can check back and forth.
Thanks

11 years 8 hours ago
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Ok I've created the subdomain, what is the suggested method for cloning / mirroring?

10 years 11 months ago
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Hi Joe,
Before go to the clone site to test
There is a update package of jomsocial 3.2.0.4
I like you to upgrade with this version and check if the problem still persist or not/
Thanks

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