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Timezone problem in JomSocial 3.2 on new activity posts

11 years 2 weeks ago
  • Guido's Avatar
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Thank you for your great new version and activity box, but the new box inserts a wrong time in database. This worked before, now it sets UTC+0 which is in my case 2 hours earlier.

11 years 2 weeks ago
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Hi, Guido.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.


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11 years 1 week ago
  • Guido's Avatar
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I just edited and entered the login details.

So other components work well with the joomla global configuration. It is set to Berlin. The JomSocial configuration timezone setting does not have an effect of the inserted messages. I checked this with +2 and -2. I am inserting activity posts via database and currently have to set the dates to - 2 hours to match a correct timeline.

11 years 1 week ago
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Hi, Guido.

Date that come along with activity post is lapsed so don't show date at all but time that passed from posting. When switched to date it show only day month and year.

So could you more specific and point me out where is time zone issue in post box? Does it apply to event added via post box?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
  • Guido's Avatar
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I know, but the dates are wrong. Lets say we have April 29th and 10:30 in Germany (UTC+2 while its summer in Germany), JomSocial ads the date "2014-04-29 08:30:00" to database. On events, on activity stream, on just everything. Joomla is set to UTC+2, but JomSocial uses UTC+0. It's clearly visible when adding a new event on stream and in the database.

Please use new login details from post one. I moved a copy.

11 years 1 week ago
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Hi, Guido.

I have word from developer:

"Server time must always be UTC or 0 regardles of the current location.
Joomla setting should be set to desired timezone"


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
  • Guido's Avatar
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The server time is correct and Joomla setting, too. This works in every other component like K2, Kunena and so on. Not in JomSocial activity stream. Please have a look at your product, because this is not a "customer issue", it is a bug.

You can easily verify this: Install JomSocial, set a timezone e.g. UTC +2, post in activity stream and check your database time value. The value is WRONG.

11 years 6 days ago
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Hi, Guido.

Ok, I see your point. You talk about time that is inserted in db in "created" column.
It seems to be a bug but I need to talk with product owner...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 5 days ago
  • Guido's Avatar
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Thanks. That's exactly what I am talking about.

10 years 11 months ago
  • Guido's Avatar
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After one week: Any news on this?

10 years 11 months ago
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Hi, Guido.

I apologize for late response. Please try this:

set the server time to UTC and Joomla timezone to Berlin, and that should work.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
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Hi, Guido

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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