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Does all data are deleted when deleting a user in backend

11 years 3 weeks ago
  • Arnaud's Avatar
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  • Arnaud
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Hello,

If in backenf admin delete a user in jomsocial or in joomla, does all data is deleted (photos, messages ...) like when the user delete it's account in frontend ?

I'm using joomla 2.5 and jomsocial v3.1.1

best regards

11 years 2 weeks ago
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Hi, Arnaud.

After deleting a user you'll need to run cron job in order to clean server from files.
This feature will be improved in next release and ALL user related files will be removed after running cron job.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
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11 years 2 weeks ago
  • Arnaud's Avatar
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  • Arnaud
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hello,

so for now it's better to connect on user profile and delete it's profile.
All data seems to be deleted from frontend

If not wich cron do we need to do ?

best regards

11 years 2 weeks ago
Licenses:

Hi, Arnaud.

No, there is no difference between deleting from front end or backend.
In both cases are (and will in JomSocial 3.2) deleted the same files.
And there is only one cron job link in JomSocial: www.your-domain.com/index.php?option=com_community&task=cron

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:

Hi, Arnaud.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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