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Unable to select messages via iphone

11 years 3 weeks ago
  • Michael's Avatar
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everything works fine with android but not with Iphone. I cannot upgrade my jomsocial to the latest version so I would just need to know what code/file to make changes to. Thank you!

11 years 3 weeks ago
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Hi, Michael.

This will be fixed in JomSocial 3.2.

But here is quick fix for it.

Replace this file: ROOT/components/com_community/templates/default/inbox.list.php

With attached file.

Please confirm if it works for you.

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This message has an attachment file.
Please log in or register to see it.

11 years 3 weeks ago
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Hi Michal , the attachment does not work. I am getting 500 error.

11 years 3 weeks ago
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Hi, Michael.

I reported it to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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11 years 3 weeks ago
  • Michael's Avatar
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Michal, would you be able to email me the file? I have included my details in the first post under additional information. Thank you. I appreciate it!

11 years 3 weeks ago
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Hi. Michael.

Ah! So I understand that you have 500 error after you apply fix :)
Ok, I'm sending it to you.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 weeks ago
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Hi Michal, I have replied 3 or 4 times. Not sure why it is not posting here. The functioning is still not good. I cannot select the checkbox on iphone and the remove button gets in the way. Thanks so much.

11 years 2 weeks ago
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Hi, Michael.

Could you try on our Community: www.jomsocial.com/community ?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
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Hi, Michael.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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