Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Hello
I have a problem with notifications...in my frontpage when i'm connected with my account jomsocial i see there is <numbers> of notifications...but when i click on a window open and say there is no notification...
Can you tell m where is the bug?
Your notifications are stored for only 20 day(s). Old notifications will be deleted.
So probably you saw number of old notification number in Hello me module.
When I entered to notification list - number was set automatically to 0.
Please check yourself...
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
hello
i verify and it's not old notifications
i try with aonther account to send notifications....when i go on the other account it tell me there is 3 notifications but when i open 3 notifications there is no notifications....
Fixed... now listing of notifications, pending friends approval and messages is shown.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
But i have the same problem in the group...
I explain
i have a group named rencontre
when i create an annoucement or a discussion it tell announcement or discussion create
when i click on back to group and after on anouncements or discussions there is no yet annoucement or discussions.....
I kandly ask you to create NEW topic each time you have an issue as they could seems to be related but they don't have to.
So last time I solve your issue that was add under other unrelated issue.
Please remember to open new thread for issue - next time...
Your issue is fixed.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you