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URGENT ! Some users has problem to change their profil picture

11 years 1 week ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Arnaud,

Let me confirm again.. I just test upload the cover profile and seems working fine, even after I refresh it the cover is still exist..

This issue only happens on one account or also happens on another account?

thank you

11 years 1 week ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Anyway, can you provide me phpmyadmin access, please?

thank you

11 years 1 week ago
  • Arnaud's Avatar
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  • Arnaud
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Hello,

yes It seems it's not working with some users.

You can check on my test server wich is the same problem.

I send you all details to connect test server and user credentials.

Test with it's cover picture already uploaded that he has in it's photo album cover pictures

best regards

11 years 3 days ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Arnaud,

Well, this is very tricky issue, I dont know the root of this issue because only happens on some users.. but I already fix this by adding the additional code inside components/com_community/libraries/user.php line 1075

11 years 2 days ago
  • Arnaud's Avatar
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hello Dimas,

Did you modified it on my test server or on my production server ?
Does it work fine now ?

best regards

11 years 2 days ago
  • Arnaud's Avatar
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hello,

I've seen it was on my test server and i apply it on my production server and seems to work.

It now display pictures that wasn't to display without changing user cover picture. GREAT !

So what's the problem ? Does that will be in next jomsocial release ?

best regards

11 years 2 days ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Yeah I modified the code you can see it from here components/com_community/libraries/user.php line 1075

and rhis issue should work fine now

11 years 2 days ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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this is rare issue, not I can not say this is Jomsocial valid issue, so if this issue happens again on live site just re-apply again my additional code

10 years 11 months ago
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Hi, Arnaud.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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- Use the "Thank You" feature on any post that helped you
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