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Activities not saving on stream

10 years 1 month ago
  • Hao's Avatar
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  • Hao
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Dear Support,

We are having issue with some activities that doesn't seem to save and appear on our wall. in the backend it shows the activities. Not really sure what the issue is. Please see

www.magnoliamiracle.com/

you can login and just try to comment or like an activity in the home stream. it will not save or update.

Thanks!

10 years 1 month ago
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Hi, Hao.

Please, could you be more specific? What are this "some activities" that doesn't appear on Main Activity Stream (?).
How I can replicate this issue?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
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10 years 1 month ago
  • Hao's Avatar
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  • Hao
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Please see the attached screenshot: awesomescreenshot.com/0072khzf8b

When trying to like an activity or comment on someone else's activity. it doesn't actually show. For example, if you login with the credentials provided and try to like everything on the stream, then try to refresh the page, everything is still the same and it doesn't save on the front end. If you check the activity on the backend it is registered, just not showing up on front end.

I hope this cleared things up a bit.

Thanks

10 years 1 month ago
Licenses:

Hi, Hao.

I'm sorry but I can't confirm that.
Loging in on your account I can like or comment posts on Main Activity stream...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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10 years 1 month ago
  • Hao's Avatar
    Topic Author
  • Hao
  • Offline
  • Fresh Boarder
  • Posts: 35
  • Thank you received: 1
Licenses:
JomSocial Expired

i guess this somehow resolved itself. It seems to be working fine again now, it didn't save previously

Thanks for looking into this for us!

Moderators: Piotr Garasiński
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