Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

cannot upload profile photo and cover

10 years 1 month ago
  • Markus's Avatar
    Topic Author
  • Markus
  • Offline
  • Fresh Boarder
  • Posts: 63
  • Thank you received: 8
Licenses:
JomSocial Expired Socialize Expired

hi, when i klick on the blue bar (upload photo) nothing happens.

Attachment Bildschirmfoto2014-03-18um18.07.33.png not found


the same with the cover photo. but it worked a few hours ago. the only thing i changed is the german language file i think... but i´m not shire if that was before the problem occurred.
in this picture:

Attachment Bildschirmfoto2014-03-18um18.08.49.png not found


upload is working.
help please...

Attachments:
10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Markus,

Can you try to update your socialize to version 1.2.5, please.. I hope it will help.

thank you

10 years 1 month ago
  • Markus's Avatar
    Topic Author
  • Markus
  • Offline
  • Fresh Boarder
  • Posts: 63
  • Thank you received: 8
Licenses:
JomSocial Expired Socialize Expired

hello, it is version 1.2.5.
clean install 2 days ago on joomla 3.2.3. and jomsocial newest version. no other plugins, components, moduls...

10 years 1 month ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Markus,
I am experiencing "404 not found" at the site backend.
Can you correct the problem please, so that I can check back and forth.
Thanks

10 years 1 month ago
  • Markus's Avatar
    Topic Author
  • Markus
  • Offline
  • Fresh Boarder
  • Posts: 63
  • Thank you received: 8
Licenses:
JomSocial Expired Socialize Expired

site backend login is ok with the user info i gave you... here it works... how can i give you the login info again without anyone seeing it here?

10 years 1 month ago
  • Markus's Avatar
    Topic Author
  • Markus
  • Offline
  • Fresh Boarder
  • Posts: 63
  • Thank you received: 8
Licenses:
JomSocial Expired Socialize Expired

can you login into the backend now?
i sent you a PM with the login...
I think it must be a Problem with javascript?

10 years 1 month ago
  • Markus's Avatar
    Topic Author
  • Markus
  • Offline
  • Fresh Boarder
  • Posts: 63
  • Thank you received: 8
Licenses:
JomSocial Expired Socialize Expired

no answers? is there a problem with the forum again? i will try to start another topic in "socialze template" category...

10 years 1 month ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Markus,
It seems a valid bug but it is working fine from our testing site.
Can you provide us whole site backup please.
You can send me the url at my pm.
Thanks

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW