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Cannot change or delete profile dates

11 years 1 month ago
  • John's Avatar
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When I try to clear a date field on a profile (NOT read-only), nothing happens. The field seems to be protected.
When I change a date, the change appears. I then SAVE and the original date returns.

Critical Issue.

An aside. It would be nice to allow date entry in the chosen (display) format rather than only yyyy-mm-dd

11 years 1 month ago
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Hi John,

By default the field date is required, you cant delete that value.. if you wanna achive this I suggest you change the field date type to "Text" instead of "Date" from costumize profile configuration in Jomsocial

11 years 1 month ago
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This really puzzles me. First, what is the purpose of the Read Only selection? If that is set, I can understand not being able to delete but otherwise, why not? Unfortunately, our users are not perfect - sometimes they enter data in the wrong field! Text is not a good solution since we lose all date processing and formatting.

Also, I would like to report what I think is a BUG. When I select a date from the calendar, it appears properly in the field. However, when I SAVE it, the date changes to the previous day. The only way I could get my birth date right was to pick the next day. I don't look forward to trying to explain this to hundreds of our users.

Thank yoou

John McCall

11 years 1 month ago
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Hi John,

Thank you for your information, I will try discuss this to our developer.

11 years 1 month ago
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anyway, have you upgrade your Jomsocial to the latest version 3.1.1? also I cant access your backend right now, can you verify it please?

11 years 1 month ago
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Have upgraded to 3.1.1 When select date from calendar, it looks OK. When I hen save, it sets to previous day.

I still feel we really need a way to delete a previously entered date.

Backend access is set up. How can I securely confirm userid and pw?

11 years 1 month ago
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Hi John,

When I hen save, it sets to previous day.

I still feel we really need a way to delete a previously entered date.


can you provide me the screenshoot regerading this please?

You can provide the backend access to your original post, please edit it and provide the access there

11 years 1 month ago
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Have resubmitted original.

TWO other problems
Installed 3.1.1 No one can change a cover - the selection panel is blank
Three users report that they cannot save changes to profile. Get message that password ad confirm do not agree. Cannot change password - get message that email is in use. Problem occurs on Firefox, not on Chrome.

11 years 1 month ago
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Hi John,

I still need your screenshoot for the original issue, becuase in my end i dont see thet error or maybe dont know how to replicate it.

Also regarding new issue, i suggest you create new topic for that.

Thank you

11 years 4 weeks ago
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I would love to create a new topic. But I can't find the link on the forum to do that. This is the most user-hostile forum I've ever seen. Is there any help or guidance on how to communicfate with you folks. About one-half of my replies just disappear. Your product is cool but very frustrating.

The problem of not being able to change a cover is serious. Can you help me to find out how to get help?

In my most recent (lost) response, I said we'd live with the wield date behavious - just tell people that the date being off by one day is a JS feature.

11 years 3 weeks ago
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Hi John,

Click this www.jomsocial.com/forum/profile-universal-features/topic/create for creating new topic and we will continue support your issue on your newest topic.

Well, you need familiar with Joomla, because Jomsocial under Joomla component, if you know Joomla well, you will think Jomsocial is easy to manage or maybe hacking as well.

thank you

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