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New user registation problem

10 years 2 months ago
  • linda's Avatar
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I did not change any setup but when the new user register the site and they need to activate the account and after they activate the account and then they need to add photo, contact info according to the setup for profile.

Current my site when new user register and then activate the account and then they can login directly.

My set up is users > user manager and search options button after that just set "New User Activation Account" value to "self"..

Where is the setup that I can make new users to fill the info that required?

Attachment required.jpg not found

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10 years 2 months ago
  • Chris's Avatar
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hi linda.

To be honest I've small difficulties with understanding what is the exact problem, so could you maybe give us some more details? For instance steps to replicate this problem and you actuall and expected result?

10 years 2 months ago
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The steps to register a new user is:

1. Fill user information
2. Complete the rest of registration process including fill the info of Gender, About me, Country, City etc. and those info is required.
3. Go to the inbox and activate the account
4. Sucessfuly become a new user and can login

My problem is the Step 2 is missing.

Currently if new user fill the user information and then they will receive an email and I have attached the email for your reference. (The email layout is also not corrent).

After new user click the link and they can login directly.

Attachment newuseremail.jpg not found

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10 years 2 months ago
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Hi Chris,

I found out the problem and I think it is a bug.

When I use the "Join us now, it's free!" on homepage to register a new user and it works fine.

When I use "Create an account" on homepage to register a new user and the step 2 is missing and also email notification is not correct.

Attachment registerproblem.jpg not found



I have attached the correct email notification for your reference.

Attachment newuser2.jpg not found



Please try it and let me know when it is going to solve. Thanks.

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10 years 2 months ago
  • linda's Avatar
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Where I could change the link for "create an account"?

If I can change the link to the same link for "Join us now, it's free!" button, that the problem could fix.

Thanks

10 years 2 months ago
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Hi linda.

I just fixed the problem on your site.

10 years 2 months ago
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Thanks a lot.

I got the following message. Could we hide the message? If not it is also fine.

Message
Redirected to Community Registration.

10 years 2 months ago
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Hi Chris,

Something wrong after you made the change:

1. when member login and got a message and say "login sucessful"
2. when logout and say:

The request page cannot find.

I use susan.ma login

10 years 2 months ago
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Can you please fix it?

I do not know why I am not able to attche pictures here so I copy the message for your reference.

All of the members logout show the following message:

The requested page cannot be found.
An error has occurred while processing your request.

You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a mistyped address
a search engine that has an out-of-date listing for this site
you have no access to this page
Go to the Home Page

Home Page

If difficulties persist, please contact the System Administrator of this site and report the error below.

404 Sorry, User ID not found.

10 years 2 months ago
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I believe the problem is because the change of the "create an account" for that link.

10 years 2 months ago
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You can use the following info to test it:

user name: susan.ma
password: 123456

You can see the message on the top and also when you log out and you can see the error message.

10 years 2 months ago
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Here is the problems.

Attachment image.jpg not found



Attachment image_2014-02-20.jpg not found



Attachment image_2014-02-20-2.jpg not found

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10 years 2 months ago
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What is the best way to fix it?

You can fix it directly? I think the main problem is the link change for "creat an account".

Or
I have the backup which I did one day ago. I can make it back and then you help to set up the link again.

10 years 2 months ago
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It should be fixed now.

Moderators: Piotr Garasiński
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