Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Can't click on inbox messages via mobile device

12 years 8 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

I'm having the same problem as Jeremy:

www.jomsocial.com/forum/profile-universa...bile-device#forumtop

Can't click on inbox messages via mobile device.

It works on my iPad but it's not working on my iPhone......

12 years 8 months ago
Licenses:

Hi, MJay.

Do you also replicated it on our community website? Did you also tried with other iPhone?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 8 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

yes on both...

can you guys try replicate this issue in the jomsocial community using some other mobile device?

12 years 8 months ago
Licenses:

Hi, MJay.

I checked on my Samsung with Android. I had no issues with clicking to messages titles in inbox.
So it could be an iPhone issue only...

Nevertheless I mark it as a bug for our developers.
Thank you for reporting it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Fabio
12 years 7 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Do you have any updates regarding this issue?

I reported this issue like a month ago....

12 years 7 months ago
Licenses:

Hi, MJay.

I'm sorry but I have no new for this issue.
Our developers has it on their list, so they are aware of this bug.
As soon I'll know something - I'll post here.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 6 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

You guys are taking way to long to fix this problem....

Instead of fixing current bugs on JomSocial... you guys are working on new features.... (buggy new features)

time is passing by and then we (customers) have to renew the subscription in order to get the updated version...........

Please provide a patch or something to fix this problem.... Thank you.

12 years 6 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

MJay,

I have checked this issue and it is fixed and will be in 3.2 , The fix is in the current www.jomsocial.com site. Could you please let me know if it is not working for you this that site is running RC1. I will send you a message now to see if you can click on it from your mobile.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved