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[Urgent: Site Launch Deadline] Profile Changes Don't Save

10 years 3 months ago
  • Catlin's Avatar
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  • Catlin
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I've just created my JS Menu, I assigned the "Community > Edit Profile" Item type to the menu for users to access their settings and change their "Account Information", however, when they go into their profile to edit, no changes save. One member said that they had to go to the "Account Details" tab and re-enter their password, and then go back to the "Account Information" tab for it to save. How can I fix this? Thanks in advance!

-Cat

10 years 3 months ago
  • Chris's Avatar
  • Chris
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Hi there.

I just tried to replicate this problem on your site and everything seems to work just fine. I think it may be a cookie/cache issues from your users browsers side, since it's also not happening on my test site or even on our demo/community page.

10 years 3 months ago
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It's happening on my computer, my husband's computer at work and my mother's computer, it's been tested on 6 web browsers and 3 IP Addresses, could it be that you are the one who possibly has it cached? I currently don't have caching turned on within Joomla.

10 years 3 months ago
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Ok thank you, I'll look into that.

10 years 3 months ago
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Sure, no problem.

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