Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
A server (not necessarily a Web server) is acting as a gateway or proxy to fulfil the request by the client (e.g. your Web browser) to access the requested URL. This server did not receive a timely response from an upstream server it accessed to deal with your HTTP request.
This usually means that the upstream server is down (no response to the gateway/proxy), rather than that the upstream server and the gateway/proxy do not agree on the protocol for exchanging data.
This problem is entirely due to slow IP communication between back-end computers, possibly including the Web server. Only the people who set up the network at the site which hosts the Web server can fix this problem.
504 errors in the HTTP cycle wrote: Any client (e.g. your Web browser or our CheckUpDown robot) goes through the following cycle when it communicates with the Web server:
(1) Obtain an IP address from the IP name of the site (the site URL without the leading 'http://'). This lookup (conversion of IP name to IP address) is provided by domain name servers (DNSs).
(2) Open an IP socket connection to that IP address.
(3) Write an HTTP data stream through that socket.
(4) Receive an HTTP data stream back from the Web server in response. This data stream contains status codes whose values are determined by the HTTP protocol. Parse this data stream for status codes and other useful information.
This error occurs in the final step above when the client receives an HTTP status code that it recognises as '504'.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you