Hi,

on some pages the users are able to register without the jomsocial-registration-form via joomla-core. they get an e-mail with registration details, activation-link und temporary password.

the link works, but the users are not able to login via the jomsocial-login which I use on my site everywhere. it says that the login or password is incorrect.

the same issue occurs if I create a user manually in joomla backend core.

If I then go to JomSocial-Backend and change the password there, it works.


Please help me quickly!!

Thank you
Anja

Hi, Anja.

Other users also reported this issue and it is connected to Joomla! 3.2.x itself not with JomSocial. Joomla! 3.2.x is only for developing purposes and it is not recommended for live site.

First try to upgrade Joomla! to newest version. Then check if issue still persist. If yes try one of our users solution:

Users voice wrote: I have noticed that the problem occurs only on Joomla 3.2.x. But you can solve the problem using Joomla 3.1.5. So you need to downgrade your Joomla system at v3.1.5. To do it, you need to follow this steps...
1. Login to your site's administrative panel and go to Extensions=>Extension Manager=>Install From URl
2. Insert " joomlacode.org/gf/download/frsrelease/18...ble-Full_Package.zip "
3 Click on Install Button. Installation process will be start and it will be complete within a few moment.
4. Now go to Extensions=>Plug-in Manager and find-out a plugin named "Authentication - Cookie". Delete this plugin and go to Extensions=>Extension Manager=>Install From URl again.
5. Insert " www.ocyber.com/plugins/authentication/cookie.zip " and click on Install button.
6. Active the plugin "Authentication - Cookie".
Task is complete.
Remember:
1. Your Joomla system will downgraded to 3.1.5.
2. Don't update your Joomla System after doing it.

Hi, Anja.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.