Hi,

I recently renewed my contract with you in order to update to Jomsocial 3.0 - and unfortunately it won't allow me to change the supported domain (which has now changed as I am using a site that has Joomla 3.0) - so please ignore the domain name below and visit commculturedemo.online-communities.info (however the login details are correct).

I am having an issue with the registration for JomSocial on the following site - CommCultureDemo.online-communities.info. I am using a gavick template (which supposedly is compatible with JomSocial) - however if you visit the site and select sign up / the JomSocial registration first screen appears (for username / password etc), however when you select next it does not show the custom fields or asks to upload an avatar (and in turn will not allow anyone to register). Please could you advise on why this is happening and how it can be fixed.

Many thanks, Carly

Please could you let me know when you will be able to have a look at this.

Many thanks, Carly

Hello Carly

Please be advised that our support is limited during weekends
I have just been at your site and tried to replicate it but wasnt able to, it seem that registration at your site works fine.. take a look
www.youtube.com/watch?v=gFH9crg_EAQ
can you please advise?

Hi Sinisa,

Thanks for your reply.
We have managed to fix the problem, it was caused by the setup of the menus.

Thanks for taking a look.

Carly