Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Share not working on Home Page and Profile Page

10 years 3 months ago
  • Manny's Avatar
    Topic Author
  • Manny
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi,

When we post anything on Home Page using Share Box, it is not working...just waiting for long time.
Also when i share any message on event details page,it will not get display that shared message.

Can you tell me any solution for this? Why this is happening?

Thanks

10 years 3 months ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

Hi Manny.

It seems that you've some kind of redirection set on your /administrator page, could you update your site info box details with valid url?

10 years 3 months ago
  • Manny's Avatar
    Topic Author
  • Manny
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi,

I have updated site info box details in my original post.

Thanks

10 years 3 months ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

Hi Manny.

So this site is on your local hosting ? Bassicaly we don't cover such problems, could you check if the problem persist on some live professionl hosting?

10 years 3 months ago
  • Manny's Avatar
    Topic Author
  • Manny
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi,

We have faced the problem on live site itself. This is not a local site. As we dont have domain name right now. so we are accessing the live site using ip address.

Thanks

10 years 3 months ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

Hi Manny.

Could you make sure that your server meets our recomended system requirments mentioned here > documentation.jomsocial.com/wiki/System_Requirements

10 years 3 months ago
  • Manny's Avatar
    Topic Author
  • Manny
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi,

I have checked with server requirement as well. It is correct as recommended in your given link. But this functionality was working fine previously. Is their any other issue because of which it is not working. Can you give me solution to this?

Thanks

10 years 3 months ago
  • Manny's Avatar
    Topic Author
  • Manny
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi.

Right now it is working for photo and event..but not for status and video.. In the console it is giving error as "Uncaught TypeError: Object [object Object] has no method 'tooltip' jomsocial-home:40 "
So can you please suggest me solution to this ?

Thanks

10 years 3 months ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

Hi Manny.

I've to ask for some assistance on this issue one of our developers, I' sure he'll reply as soon it's possible.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW