Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Recapcha Error

6 years 3 months ago
  • David's Avatar
    Topic Author
  • David
  • Offline
  • Junior Boarder
  • Posts: 154
  • Thank you received: 0
Licenses:
JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Good day Pro's,
I can't seem to figure out where to place the Recapcha code that Google is giving me. I was hoping you could look at these screen shots. I never added the supplied code that I am expected to paste into a page somewhere on my site and I think that's why I am getting this error message you will see in the screen shot. Could you please tell me where I am supposed to find the file I am to cut and paste this code into and the directory of where I find it?





Sorry, but this one seems to be new for me,

Thanks,

David

Attachments:
6 years 3 months ago
Licenses:

Hi, David.

Thank you for contacting us.
Those keys need to be added in Backend -> Components -> JomSocial -> Configuration -> Registration :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
  • David's Avatar
    Topic Author
  • David
  • Offline
  • Junior Boarder
  • Posts: 154
  • Thank you received: 0
Licenses:
JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Michal,
Thank you, but I added the secret keys. The message I attached is telling me to past this snippet into the closing head of my html file. Please look at the attached screen shot. The part I don't know is where they want me to past this code, not the secret keys. I have those and they are in the correct location.

Thanks,

David

6 years 3 months ago
Licenses:

Hi, David.

You don't need to paste this code anywhere :)
It's displayed as default message if you want to integrate reCaptch on your site.
JomSocial already loads those :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
  • David's Avatar
    Topic Author
  • David
  • Offline
  • Junior Boarder
  • Posts: 154
  • Thank you received: 0
Licenses:
JomSocial Active Publisher Active AdAgency Expired Socialize Expired

Michal,
Thank you for looking into this. I went to my Google Account page and cut and past the Site Key and the Secret Key into what I hope is the appropriate fields in the back end of JomSocial on our SSHAG site. I then went onto the front end of SSHAG and attempted to register. 1, I selected the green "Register Account" trigger off our www.sshag.com home page. 2. I then selected the "View Plans" trigger on the very top of our Pay Plans Subscriptions. 3. I than selected the top Voyeur free plan "Subscribe Now" trigger from this page which brings me to the register page. 4. At the bottom of this page, I selected the "Register" trigger and got this pop-up dialog box you will see in the screenshot.


Attachments:
6 years 3 months ago
Licenses:

HI, David.

I can't login to your G account and it needs to be confirmed with text message to your mobile.
I checked with brand new keys and it works properly: prntscr.com/i0pu38

So you need to generate new keys and add them to correct fields. And that should be all.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
  • David's Avatar
    Topic Author
  • David
  • Offline
  • Junior Boarder
  • Posts: 154
  • Thank you received: 0
Licenses:
JomSocial Active Publisher Active AdAgency Expired Socialize Expired

You Got It!
The second I generated new keys, it worked right away.

Thanks,

Davd

6 years 3 months ago
Licenses:

HI, David.

Great to hear it works :)
Cheers :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW