I have a site using jomsocial 3.2.0.6 and want to update to 4.2.3 Ca you help with this once I have purchased a professional subscription? The Joomla version is 3.2.3 and is hosted on AWS using 5.6 php. The site is
www.executivemuslim.com
***********
OK I have created a mirror site here
www.allinspired.co.uk/em/administrator
username: jomsocial
password: jomsocial
Thank you
Thank you for contacting us.
As much as I'd love to help, your request is beyond what we're able to do for customers.
You need to upgrade on your own. If you'll have issues on the way - we'll help you.
Just follow this instruction:
0. Make a safe copy of your whole system (files and database)
1. Browse to Backend -> Extensions -> Extension Manager -> Manage
2. Search all extensions using filter "com"
3. Uninstall all JomSocial related extensions
4. Search all extensions using filter "jom"
5. Uninstall all JomSocial related extensions
6. Search all extensions using filter "js"
7. Uninstall all JomSocial related extensions
8. 6. Search all extensions using filter "azrul"
9. Uninstall it.
10. Download latest JomSocial package from here:
www.jomsocial.com/component/digistore/licenses
11. Unzip it
12. Install com_community package via Joomla! installer
13. Follow installation steps
Then just install 4.2.6 on top of your existing version. Do the same for 4.3.5 and finally 4.4.5 and 4.5.
EDIT:
Do not hesitate to upgrade to 4.5 and do not stop with 4.2.3 as this version is not supported anymore (I mean 4.2.3 is not).
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Hi Michal, I have managed to update on a test site up to 4.3.5 but when I tried to install 4.4.5 I got this error message: Fatal error: Class 'Joomla\String\StringHelper' not found in /home/allinspi/public_html/em/components/com_community/helpers/string.php on line 14
The Joomla version is 3.2.3 and php 5.6.32
Any suggestions please?
It's because Joomla! version is too low. You need to upgrade Joomla! to latest version now.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
1. Edit your first post.
2. Click switch below main text field:
prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP:
prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
I have created a register link on the demo site
www.allinspired.co.uk/em
and when I press submit again it does nothing. I think the database is causing this issue but not sure, Is this something you can help me with ?
Please, try to upgrade to 4.5 not 4.4.5.
I've checked your site and I dind't saw any upgrade attempt.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
