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Picture not showing when Sharing to Facebook...

6 years 3 months ago
  • Bobby's Avatar
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  • Bobby
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We have checked this and find "og:image"  tag missing

see video www.youtube.com/watch?v=p5aIY5VdaTg

6 years 3 months ago
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HI, Bobby.

Thank you for contacting us.
No, og:image is not missing: prntscr.com/hr18e0
Please, check in the code.
Event you showed first was already shared on FB while second was for the first time.
If page was shared only once, then og:image was "cached" by robot.

Solution is simple, just follow this: stackoverflow.com/questions/6693499/how-...-preview-on-facebook


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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6 years 3 months ago
  • Bobby's Avatar
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Hi... you have admin rights.

The solution provided did not work. More assistance is needed...

Please see new video: youtu.be/XHiIcSB0ZP4

6 years 3 months ago
Licenses:
JomSocial Active

Try that url with debuger
developers.facebook.com/tools/debug/
it will show what is "found" on url
developers.facebook.com/tools/debug/shar...-31-17%3Fgroupid%3D3
when there is image but not showed with shared link, hit "Scrape again" and it will be shown.

6 years 3 months ago
  • Bobby's Avatar
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  • Bobby
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JomSocial Active iSEO Active Socialize Active

This did not work.... you are using the wrong URL
Correct URL: www.appafit.us/fit-community/my-challeng...stmas-run?groupid=17

Image is not appearing after "Scrap Again"... nothing is working.

Please fix bug in the JomSocial Component... on my site.

There is something wrong with JomSocial coding for this function

6 years 3 months ago
Licenses:
JomSocial Active

URL that you provided is not publicly available. Facebook cannot scrape non-public pages.

6 years 3 months ago
Licenses:

HI.

I confirm, Facebook do not have access to that page so can't scrap or display it: prntscr.com/hs99o3
If you want to share content - it must be public.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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