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Missing Profile Menu Buttons

6 years 4 months ago
  • Tyrrell's Avatar
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  • Tyrrell
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  • Posts: 2
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JomSocial Active

After installing Jomsocial I noticed that the usual text Profile Menu buttons are not showing. The icons of the Profile Menu show but not Profile, members, Friends, Groups, Photos, Video or Events buttons. I have another installation of Jomsocial with a similar environment and they do show there. I also notice that the "Login successful" message also does not show at the top of the page after logging in. I definitely need assistance to resolve this issue.


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6 years 4 months ago
Licenses:

HI, Tyrell.

Thank you for contacting us.
First thing to check will be checking if JomSocial Toolbar menu is created (type: jomsocial): prntscr.com/hqeiyi
Then check if menu items in that menu are created and enabled with public access rights: prntscr.com/hqej9u

If one of those are not present - you need to create it.
this is basic JS toolbar menu structure:

Profile
|— Change Profile Picture
|— Change Profile Video
|— Edit Profile
|— Edit Details
|— Privacy
|— Preferences
|— Customize My Page
Friends
|— Show All
|— Search
|— Advanced Search
|— Invite Friends
|— Request Sent
|— Pending my approval
Groups
Photos
Videos
Events


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tyrrell
6 years 4 months ago
  • Tyrrell's Avatar
    Topic Author
  • Tyrrell
  • Offline
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 0
Licenses:
JomSocial Active

That helped! For some reason, the JomSocial Profile Menu was not installed. I set it up and it's working now. Thank you.

6 years 4 months ago
Licenses:

HI, Tyrell.

Great to hear that :)
Cheers!


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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