I just purchased Jomsocial. When to add the extension. Extension - Manage- Install. Unpacked the original zip and installing com_community_p....zip. It sits idle with the Jomsocial icon spinning but it never seems to finish even after 45 minutes. I notice the upload button says that 8M is the maximum upload size and Jomsocial is 8.3M. Am I doing something wrong or do I have to change my php.ini? Can you help me to get this installed asap?
Thank you for contacting us.
Latest JomSocial package is nearly 20MB not 8MB :)
So your server do not meet our system requirements:
documentation.jomsocial.com/wiki/JomSoci..._System_Requirements
upload_max_filesize should be 20M while you have 8M.
The best option to change that would be to contact your hosting provider. They will explain you how to change this value (if it's posssible).
Alternatively you may use folder installation option in Joomla!. You need to unzip main package and com_community as well. Then upload it to your temp folder on your server and use install from directory option:
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
