JomSocial ActiveGURU ActivePublisher ActiveAdAgency ActiveiSEO ActiveSocialize Active
I have two licenses by mistake. Please, merge the licenses and increase the term of the license for JomSocial Professional (181 days+62 days)
Licensing information attached:
JomSocial Professional
Expires: In 181 days, 23 hours, 46 minutes
License Number: 100039151
JomSocial Professional
Expires: In 62 days, 5 hours, 44 minutes
License Number: 100037538
Thank you for contacting us.
This is not a mistake. You just purchased bundle of products and JomSocial was among them. So you have two licenses with different ongoing subscription time.
Licenses can't be merged.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
