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manager can't delete a post

6 years 4 months ago
Licenses:
JomSocial Active

Hy! I want to ad mangers to my site how can edit/delete post and pictures, but even if I set permissions to edit/delete any content there is no delete button on frontend, until I make them superusers, but that is not an option for me. I have allready tried several options with administrators, editors and also with uniqe profile groups, but none of them has delete button(exept superuser). I used the setting at globalconfig/permissions and jomsocial/accescontroll and also articles/permissons.... Every edit and delete field is allowed and they still can't delete a post....

6 years 4 months ago
Licenses:

Hi, Gabriella.

Thank you for contacting us.
I'm sorry but I can't replicate that issue on my test site.
My user can delete posts:

prntscr.com/hoyt28
prntscr.com/hoyti6
prntscr.com/hoytrr

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

I'll check your site settings.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Gabriella
6 years 4 months ago
Licenses:
JomSocial Active

Okay, but that was your own post or someone else's post?

6 years 4 months ago
Licenses:

HI, Gabriella

On printscreen you can see that I was logged in as "michal" (upper right corner) while post was made by "admin".


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Gabriella
6 years 4 months ago
Licenses:
JomSocial Active

Dear Michal!

Let me expalin what hapenned now...
1. I've created a new "publisher" user, then I tried to delete/edit and it worked!!!
2. Because I allready have an existing group called "Angel" and this is what I want to use like editor, I moved my uniqe "Angel" profile under registered group. Then made it multiple profile Registered "Angel" and "Publisher". Setted up all the permissions.
3. Created a new user, tried to delete, but there is no option to delete/edit.

Attachments:
6 years 4 months ago
Licenses:

HI, Gabriella.

Check if user group permissions do not contradict them self. To be sure just check only one group "Angel" and set correct permission.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Gabriella
Moderators: Piotr Garasiński
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